Privacy Policy

Effective Date: March 25, 2025

This Privacy Policy outlines how we collect, use, and protect the data of our POS & ERP system users. Your privacy and the security of your business data are important to us.

1. Information We Collect
  • Business Data: Sales records, inventory levels, purchase orders, financial reports.
  • Customer Data: Names, emails, phone numbers, and purchase history stored in your POS system.
  • Employee Data: Shift schedules, access levels, and POS activity logs.
  • Technical Data: Device information, IP addresses, browser types, usage analytics.
  • Account Info: Company name, contact person, phone number, billing address, and payment method.
2. How We Use Your Information
  • To provide access to the POS & ERP platform.
  • To generate reports and visual dashboards.
  • To send updates, invoices, or service notices.
  • To help you resolve support tickets or service issues.
  • To monitor usage and enhance security.
3. Data Storage and Retention

Your data is stored securely on our cloud servers with industry-standard encryption. We retain your data as long as your account is active or as required for legal and operational purposes.

4. Third-Party Sharing

We may share data with trusted third parties for payment processing, cloud infrastructure, analytics, or legal compliance. We never sell your data to marketers or advertisers.

5. Data Protection

We apply strict security practices including data encryption, access control, routine backups, and monitoring systems to prevent data loss or unauthorized access.

6. Your Rights
  • Access your stored data.
  • Request corrections or deletion.
  • Export your data upon request.
  • Withdraw consent for communications.
7. Cookies and Tracking

We use cookies to enhance your experience and track usage patterns. You can manage cookies in your browser settings.

8. International Use

If you are accessing our system from outside our hosting country, you consent to data transfer to and storage in that country.

9. Changes to This Policy

We may revise this policy from time to time. We’ll notify you of significant changes via your registered email or in-app notification.

10. Contact Information

📧 Email: support@hostersoft.com
📍 Address: Jakarta, Indonesia

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